BT Eclipsed by Eclipse

I have two broadband accounts at different locations, both required to have a fixed IP address. One, provided by Eclipse Internet allowed this by logging on to my account and ticking a check box.

BT have so far:

1. Sent me a new broadband modem (not required).

2. Scheduled a time for the upgrade (a couple of weeks later).

3. Taken the connection down for the entire day to change a non connection specific item, ie. the IP address.

Nuff said!

About 

My name is Peter Holloway and having lived in Southport, England for 20 years, followed by a couple of years back in Northern Ireland I'm now working as an IT Manager in West Sussex. I was born in Northern Ireland and raised in the suburbs of Belfast just off the Saintfield Road, attended Cairnshill Primary School and Annadale Grammar School. I studied for a London University BD at Belfast Bible College.